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Product Offering:

Product Description:

• This is a bundle package for broadband and voice call plan except for 384kbps speed.
• For broadband, the package offering is Streamyx Combo starting from 384kbps until 4Mbps speed.
• Streamyx Combo 384kbps comes together with WIRED Modem and add-on RM10 voice plan which is optional to the customers plus FREE Aztech DECT Cordless Phone.
• Streamyx Combo 512kbps until 4Mbps will be inclusive of voice call plan, Wifi modem and comes with FREE Panasonic DECT Phone (512kbps gets Aztech DECT Cordless Phone).
• Customers will enjoy Call Plan offerings as below:
  • FREE Fixed to Fixed Call Nationwide.
  • Cheaper Fixed to Mobile Rate depending on speed.
  • No Call Plan Package Fee.

Terms & Conditions:

• Speed of service is on ‘best effort’ basis with 24/7 broadband.
• Speed is subject to availability and technical testing.
• For NEW and EXISTING customers.
• This special package valid for SUCCESSFUL Streamyx Installation and activation only. The Homeline subscription before the said event is treated separately and subject to TM Homeline Terms & Conditions.
• The minimum subscription period is 12 MONTHS.
• If customer terminate within the minimum subscription period,  RM350 for administration fee will be charged.
• Modem warranty is for 12 months.
• DECT Phone will be given to New Installation and Upgrade Speed upon Streamyx Activation.
• For Voice Plan RM10/Free Voice:
  • Subject 5% Service Tax.
  • Customer can start enjoying voice plan on the next TM Homeline bill date after Streamyx service is activated. The voice charges before such notification(s)  will be treated as normal charges.
  • The existing voice plan will be terminated on the next bill date after Streamyx service is activated.
• For customers with existing call plan with Voice 10, Voice 28 or ANY other call plan will be terminated automatically by system and start enjoying new call plan upon successful registration.
• Zero Entry Cost for Streamyx service:
  • Waived activation of RM75.
  • Installation of RM88 (0 Entry Cost) for Streamyx Combo.
• For New TM Homeline:
  • Connection fee of RM50 for new TM Homeline will be excluded.
  • Deposit fee of RM75 will be be charged for TM Homeline.
  • Internal wiring for TM Homeline is chargeable (RM30 – RM50).
• DECT Phone:
  • Applicable for New Installation and Upgrade only.
  • Migration to same speed will NOT be receiving Free DECT Phone.
  • Upgrade within this package will not be receiving Free DECT Phone.
• FREE DECT Phone will be couried to customers.

Bill Presentment:

The 1st bill received upon Streamyx activation include the following:

• 1st month subscription fee.
• Advance charge of the 2nd month subscription fee.
• Waiver on fixed line rental.

This is not scam and is legal.

You earn as you use. They are every day use products. You can also get discounted or cheaper rates. You can also earn points when your downlines make purchase.

My ID is X780201 (this is the SPONSOR ID that you should put in the form).

Office in a Box™ Plus is an innovative, complete and simple communication solution to bring your ideas to life. It is designed to meet the needs of SOHO and small growing businesses.

Office in a Box™ Plus provides exceptional value with attractive BBphone call rates, unlimited access to Business Broadband and lots more.

Office in a Box™ Plus allows customer to enjoy even greater savings with tons of value-added services.

Office in a Box™ Plus combines several products and services under TM in a single package.

• Business Broadband.
• BBphone.
• Value Added Services | e-storage, Streamyx Zone, Custom Email Address, Internet Security, Infoblast.
• CPE | Wireless Modem, ATA Set.

Office in a Box™ Plus is great convenience, big on value, low on cost. This new astounding package will hit the market starting 26th April 2010.

Further, customer who subscribe before 30th June 2010 will enjoy RM0 Entry Cost promo (FREE Installation Fee and FREE Activation Fee).

Terms and Conditions:

• Minimum subscription period for this package is twenty four (24) months (“Minimum Subscription Period”).
• Other services such as BBphone, Custom Email Address and Infoblast will be registered only when the Business Broadband is activated.
• In the event the Customer terminates this package, the Customer is liable to pay a termination fee of RM900.00.
• For Office in a Box self installed:
  • Auto account activation is seven (7) days from the date of registration for self collection and ten (10) days for courier delivery.
  • RM88 installation fee is applicable only if installation assistance is required.
  • For account activation, SMS to STXACTV <space> Login ID and send to 33535 three (3) days after registration. Each reply message from TM will be charged RM0.30 to the Customer’s mobile phone postpaid account or deducted from their prepaid balance. Telco SMS charges for each message sent are charged separately.
  • The mobile number used must match the mobile number written in the registration form. Customer may use another mobile number if a personal one is not available.
• The Business Broadband Service is subject to availability and technical testing.
• The speed of the service is provided on a “best effort” basis.
• The Customer is NOT ALLOWED to change the telephone number (connecting to Business Broadband) before installation of service.
• The Customer is responsible for internal wiring, NIC card and networking at its own cost.
• All internet charges will be included in one single bill ’Bil Telefon & Multimedia’, (inclusive of telephone charges, Business Broadband charges and others).
• The first bill received will include the following fees:
  • RM75 for activation; and (if applicable).
  • RM88 for installation (if applicable).
  • First and second month advanced subscription fee.
  • RM 10 for stamp duty fee.
  • For account activated on every 29th, 30th or 31st, the current charges for the month will be prorated.
• In the event the Customer terminates this Package before the Minimum Subscription Period, the Customer shall be liable to pay the rental for the unused portion of the BBphone service(s) for the remaining period of the Minimum Subscription Period.
• The Customer shall not use the BBphone service(s) in any manner which in the opinion of TM may adversely affect the BBphone service(s) of other customers or the efficiency or security of BBphone service(s) as a whole.
• Upon acceptance or approval of this application/subscription, the Voice Plan will take effect on the next billing period.
• The Voice Plan is only compatible with IDD call plans.
• The Voice Plan shall be registered under Service level.
• Prior to subscription to this package, the Customer shall first terminate the existing call plan and be liable to the terms and conditions of the existing call plan.
• Upon subscription to the Office in a Box, any existing call plan will be replaced with the Voice Plan associated with this Office in a Box package. This package is applicable for business Customer only.
• Preferred domain name is subject to availability.
• No upgrade and downgrade is allowed.
• Upon registration and activation of Infoblast account, the Infoblast service will depend on the fixed line contract term and as long as the fixed line account is active the Customer is able to sent voice and text messages at any time.
• The Customer will be solely responsible for all information retrieved, stored and transmitted through the use of this service. The charges are per usage basis or message transaction and will be included in one single bill ‘Bil Telefon & Multimedia’.
• Inactive Infoblast account will be expired automatically after three (3) months.
• If the Customer’s fixed line has been suspended (TOS) or terminated, the Customer will not be able to send and/or receive messages.
• By using the Internet Security Bit Defender you agree that the Terms and Conditions (available in the Internet Security Website) are applicable for this service subscribed. If you do not agree, please do not proceed further, and you will not be signed for this Service. 

Any question?

Waived Activation Fee & Installation Fee until 31 March 2010!

Note:

• Is an enhancement on existing Business Broadband Fixed IP Promo which offers free WiFi Modem and free 1Gigabyte e-storage on top of 30% discount on the monthly subscription fee for 24 months.
• It is one of the initiatives to drive the take up for Business Broadband Fixed IP packages as well as to act as a retention program.
• This promotion is targeted to all Business customers.
• 30% discount on monthly subscription fee for 24 months. Thereafter, normal price applies.
• Free WiFi Modem with lifetime warranty.
• Free 1Gigabyte e-storage.

• The minimum subscription period for the promotion is 24 months.
• All Personal or Business customers (New Installation and Existing customers who want to upgrade their packages).

Business Broadband Fixed IP Packages

SOHO Packages

Hurry! While Promotion Last!!!

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Ooo…!! For student only!!

Terms & Conditions.

• TM Homeline rental is not charged separately.
• Subject to service availability.
• Upon Streamyx Activation, customer has to bring along Multimedia Confirmation Slip for the collection of their DECT Phone.
• TM reserves the right to vary the DECT Phone model depending on availability of stocks.
• Voice Deal also applicable for CDMA services. A subsidy of RM150 will apply.
• Customer can migrate from existing call plan to new plan. The existing call plan will be terminated on the next bill date.
• For Voice Deals, customer can start enjoying call plan on the next TM Homeline bill date.
• Standard Streamyx and TM Homeline Terms & Conditions apply.
• DECT Phone is applicable for new subscription and upgrading speed only.
• No new DECT Phone will given for upgrading within Blockbuster Deals Package.
• No DECT Phone will be given for the same speed migration.

Software?

You can now use Wiggy on Windows 7. I’ve tried on XP, Vista and Windows 7. They work fine.

Contract?

Yes! No more contract!

Registration of RM100 / RM500 (Foreigner) is still applicable.

Modem?

Yes! When you return Wiggy back to P1 upon termination, you’ll get a Rebate of RM 50 in your bill.

Plans?

Old plans gone, new plans come..

Yes! Wiggy 69 and Wiggy 149 will be replaced by Wiggy 59, Wiggy 89 and  Wiggy 129.

Only Wiggy 59 doesn’t have Activation Fee.

Fair Usage?

You won’t need to pay extra if you reach limit but you’ll get a slower speed.

Change Plan?

Any question? Ask me..

Yes! You can now talk with P1 Wimax!

Plans & Packages

Existing P1 Subscribers can register Voice from P1 website. I can only do New P1 Subscribers with/without Voice.

IDD Rates

Service Information

Other Call Rates

FAQ

Registration, upgrading, cancellation & termination

Q: What are the types of subscriptions available?
There are 2 P1 WIMAX Voice subscriptions available:

- For existing P1 W1MAX subscribers with a DS-300 or DV-230 modem
- For new P1 W1MAX subscribers

Q: How can I register if I am a new customer?
You can visit any of our P1 Resellers to register for a P1 W1MAX subscription with P1 Voice enabled or swing by the P1 P@ddock
for further enquiries and on-the-spot activations. Alternatively, you can call the P1 Careline at 1300-800-888*.

*Operating Hours: 8 a.m. – 11 p.m. (Daily including public holidays)

Q: How can I register if I am an existing P1 W1MAX customer?
If you have either the DV-230 or DS-300 modems, you may register online at www.p1.com.my or walk in to the P1 P@ddock.

*Operating Hours: 8 a.m. – 11 p.m. (Daily including public holidays)

Q: What supporting documents do I need to register for P1 W1MAX and P1 Voice?
You only need to prepare a photocopy of your IC if it is your first time registering to P1 W1MAX and P1 Voice. But if you are an
existing P1 W1MAX subscriber with either DV-230 or DS-300 modem, you don’t need any supporting documents to register.

Q: How can I upgrade my P0 Standard 0-month contract plan to the new P30 or P50 0-month contract plans?
Swing by the P1 P@ddock or call the P1 Careline at 1300-800-888* for further enquiries and on-the-spot subscriptions.

*Operating Hours: 8 a.m. – 11 p.m. (Daily including public holidays)

Q: Will I be charged for the upgrade?
No, you won’t. It’s FREE!

Q: Can I downgrade the plan that I am on and what are the charges?
Yes, you can. A fee of RM5 will be imposed for each downgrade request that you make. You can swing by the P1 P@ddock or call
the P1 Careline at 1300-800-888* to do the downgrade. The RM5 downgrade fee will be included in your next bill.

*Operating Hours: 8 a.m. – 11 p.m. (Daily including public holidays)

Q: What is the interval of each plan transition?
You can only make a plan transition 1 month after your previous plan transition.

Q: If I am a current customer with either a P30 or P50 12-month contract plan, how can I upgrade to the new
P30 or P50 0 month contract plan?
No upgrade is required for existing P1 Voice P30 or P50 customers as you will be automatically upgraded to enjoy the benefits of
the new P30 or P50 plan. A notification will be sent to you a few days prior to inform you.

Q: How can I change my P1 Voice number, what are the costs and where I can changes?
You can change your P1 Voice number via Number Swap or Number Relocation. Number Swap will be charged RM10. Number
Relocation will be charged RM10.
You can perform these changes via walk-in at the P1 P@ddock or call the P1 Careline at 1300-800-888*

*Operating Hours: 8 a.m. – 11 p.m. (Daily including public holidays)

Q: What is Number Swap?
Number Swap allows you to change your P1 Voice number within the same service area, i.e. 03-8800 0001 to 03-88000 3456.
You are allowed a maximum of three (3) changes but number swapping can only be done 1 month after the first successful swap.

Q: What is Number Relocation?
Number Relocation allows you to change your P1 Voice number to another location, i.e. 03-8800 0001 to 03-2030 3456
or 03-8800 0001 to 07-456 0001. You are allowed unlimited changes but number relocation can only be done 1 month after the
first successful change.

Q: Where can I cancel or terminate my P1 Voice service?
You can only terminate your service via a walk-in visit to the P1 P@ddock.

Q: Is there a COP [Cooling Off Period] for my P1 Voice service?
No, there is no COP. However P30 or P50 customers who are entitled to the Free Dect Phone will be bound to a minimum stay of 3 months.
There is no COP for P0 plan. However your subscription will be automatically terminated if there is no first call made within the first 30 days after a
successful P1 Wimax activation and will be considered as an inactive service.

Q: Will I be charged if I cancel/terminate my P1 Voice service within the COP?
No, you won’t. However, you will be required to return all the devices that was supplied to you and you will also be required to clear
your outstanding bills (if any).

Q: Is there a penalty for cancelling/terminating my P1 Voice subscription after the COP but within the minimum stay of 3 months?
The Early Termination penalty only applies to subscribers of the P30/P50 plans and also to the 1st 1,000 customers who received the free
Panasonic DECT Phone. They will be charged a penalty fee of RM100 should they terminate within the 3-month stay period and will be required
to clear all outstanding bills (if any). Recipients of the free Panasonic DECT Phone will still be able to keep the phone.

Q: Who can I contact should I have any problems with my Panasonic DECT Phone?
You can call Tamico System’s service hotline at 03-8076 3636 or email service@tamicosystems.com if you have any questions and problems.

Q: Where can I find out more about P1 Voice services?
You can give the P1 Careline a call at 1300-800-888* if you have any queries about P1 Voice.

*Operating Hours: 8 a.m. – 11 p.m. (Daily including public holidays)

P0 Promotion, Term & Condition

1. The P1 Voice Service is brought to you by Packet One Networks (Malaysia) Sdn Bhd [P1].
2. The P1 Voice Service is open to P1 W1iMAX Fixed Broadband subscribers who are:
   1. Malaysian residents a with valid MyCard or
   2. Non-Residents with a valid Passport
   3. Subscribers with a valid addresses located withiin Malaysia
3. Each Subscriber of the P1 W1iMAX Fixed Broadband service will be automatically be given a P1 P0 Voice Plan under P1 Voice Service and this plan is only valid for 2 months only effective from the datey of activation. The Validity period may be extended at P1’s discretion.
4. The Subscriber may terminate the P1 Voice Service at any time prior to the 2 months validity period without any penalty incurred. However, the Subscriber will be required to pay all outstanding balance to P1 for the P1 Voice Service (if any).
5. Each Subscriber has the option of maintaining the P1 P0 Voice Plan and Packet One Networks (Malaysia) Sdn Bhd has the right to migrate the Subscriber to any standard voice plan available at that period or terminate the P1 Voice Service upon reaching its validity period.
6. Packet One Networks (Malaysia) Sdn Bhd reserves the right to suspend or terminate the Subscriber’s participation in the P1 Voice Service due to but not limited to the following reasons:
   1. Breach of the P1 Voice Service Terms & Conditions and / or the P1 W1MAX Broadband Terms and Conditions.
   2. Breach of any Packet One Networks (Malaysia) Sdn Bhd Services Terms and Conditions.
   3. Termination of any Packet One Networks (Malaysia) Sdn Bhd Services.
   4. Subscriber providing misleading information or makes any misrepresentations to Packet One Networks (Malaysia) Sdn Bhd in connection with the P1 Voice Service.
   5. Subscriber abuses any privilege accorded to the P1 Voice Service.
   6. Subscriber engages in any fraudulent activities under the P1 Voice Service.
   7. Any other circumstances as determined by Packet One Networks (Malaysia) Sdn Bhd.
7. In addition to these terms and conditions, the P1 Voice Service and P1 W1MAX Terms & Conditions shall apply. Please refer to www.p1.com.my for the P1 Terms & Conditions. All such terms and conditions, guidelines or rules are hereby incorporated by reference into these Terms and Conditions.
8. All or any part of the P1 Voice Service may be modified, withdrawn or supplemented by Packet One Networks (Malaysia) Sdn Bhd (including cancelling or discontinuing the Service, in part or in whole) at any time without any prior notice to the Subscribers. The Subscribers are advised to constantly review these Terms and Conditions uploaded in the P1 website (in the event of any amendments made to these terms and conditions). In the event of inconsistency between these terms and conditions of the P1 Voice Service, the Terms and Conditions uploaded in the P1 website for the P1 Voice Service, the Terms and Conditions referred to herein, the Terms and Conditions in the P1 website shall prevail.
9. Participation in this Service shall be deemed to be the Subscriber’s acceptance and acknowledgement to be bounded by the terms and conditions herein.

Postpaid

Effective from 1st June 2010 till 30 June 2010!

Yes! You can save this much!

All information are based on the information that we get from our partner.

Brand Philosophy.

Enabling customers to navigate their online world whenever, whatever, wherever and however they want it instantly.

Who?

• Obsessed with the best and latest about Internet.
• Believe in empowering, engaging and involving everybody.
• Want to be with everybody when it comes to make lives and businesses better.
• Passionate about customers and always put ownselves in their shoes. Everybody is a customer themselves.

What?

• It’s a high speed Internet service that is faster than typical narrowband or dial-up connections.
• The broadband speed is
  • 1.0 mbps (1.0 mbps download and 512 kbps upload).
  • 2.0 mbps.
  • 4.0 mbps.
• The Internet access is transmitted via telephone networks. Uses TM/Telekom lines.
• It’s fast and reliable Internet service, where you pay a small monthly fee and you’ll be connected to the Internet 24 hours a day.
• You can use the Internet as much as you like, visiting as many sites as you like and it works separately from your phone line.
• You are able to check our websites and send emails while you’re on the phone.

Products and Services.

• Business Broadband.
  • An ideal tool to enhance your company productivity and efficiency.
  • Allows entrepreneurs the ability to reach a global market without ever having to leave the comfort of their office or home.
• Home Broadband.
  • Great learning tool for kids, as well as an excellent way of keeping them occupied.
  • If you’re blessed with teens, they’ll no doubt be downloading movies and music, and uploading pictures to social networking sites like Facebook and Frienster.

Packages.

• Home Broadband.
  • 1.0 mbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • RM79 (Modem) / RM89 (Wireless Modem).
• Biz 1 Enterprise Broadband.
  • 1.0 mbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • RM139 (Modem) / RM149 (Wireless Modem).
• Biz 2 Enterprise Broadband.
  • 2.0 mbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • RM239 (Modem) / RM249 (Wireless Modem).
• Biz 3 Enterprise Broadband.
  • 1.0 mbps Fixed IP.
  • Free Modem / Wireless Modem.
  • RM359 (Modem) / RM369 (Wireless Modem).
• Biz 4 Enterprise Broadband.
  • 2.0 mbps Fixed IP.
  • Free Modem / Wireless Modem.
  • RM659 (Modem) / RM669 (Wireless Modem).
• Biz 5 Enterprise Broadband.
  • 1.0 mbps 5 Fixed IP.
  • Free Modem / Wireless Modem.
  • RM589 (Modem) / RM599 (Wireless Modem).
• Biz 6 Enterprise Broadband.
  • 2.0 mbps 5 Fixed IP.
  • Free Modem / Wireless Modem.
  • RM1089 (Modem) / RM1099 (Wireless Modem).

Promotion Packages.

• Evening and Weekend.
  • 512 kbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • Surfing time from 7 pm – 7 am on weekdays.
  • Surfing time from 7 pm (Friday) – 7 am (Monday).
  • 18 months contract.
  • RM59 (Modem) / RM69 (Wireless Modem).
• Student.
  • 1.0 mbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • Student ID required.
  • RM69 (Modem) / RM79 (Wireless Modem).
• Low Cost.
  • Up to 768 kbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • RM69 (Modem) / RM79 (Wireless Modem).
• Enterprise Broadband.
  • 1 mbps Dynamic IP.
  • Free Modem / Wireless Modem.
  • RM99 (Modem) / RM109 (Wireless Modem).

Terms and Condition.

• All packages are on a 12 months contract unless stated.
• Customer shall make payment direct to Infolient Broadband after each billing cycle.
• For packages 2.0 mbps and 4.0 mbps are depending on the availability. Meaning only certain locations can apply.
• All packages comes with optional Wireless Modem with additional RM10/month for the subsequent payment and RM20 for the 1st month payment.
  • Example:
    • Infolient Student Package: With Normal DSL Modem: RM69/month and RM241 for 1st month payment.
    • Infolient Student Package: With Wireless Modem: RM79/month and RM261 for the 1st month payment.

Price included One (1) month Deposit, Activation Fee, Stamp Duty, and Modem Delivery Fee. 

If Installer is needed, a RM100 will be charged.

Basic Requirements.

• TM/Telekom telephone line.
• DSL Modem/Router (free for Home andBusiness Broadband Packages).
• Splitter & Micro Filter.
• Internal Wiring.
• AC power supply.
• PC.

Documents Needed.

• Home / Residential.
  • Original Infolient Broadband Application Form.
  • Photocopy of IC (Front and Back).
  • Photocopy of Telephone Bill.

Business / Organization.

• Original Infolient Broadband Application Form.
 
 
• Photocopy of IC of Authorized Person (Front and Back).
• Photocopy of Business / Association Registration (ROC / ROB / ROS).